Supercharge your MSP with artificial intelligence
A complete suite of intelligent tools to automate your processes, manage your documentation, and enhance your client support. Built specifically for MSPs.
14-day free trial — No credit card required
Built with industry-leading technologies
Our products
A complete suite to transform your MSP
Intelligent documentation and knowledge management for MSPs. Centralize all your client information.
- Secure password management
- Centralized client documentation
- AI-powered intelligent search
- ConnectWise integration
AI chatbot with workflow automation. Provide 24/7 client support with intelligent responses.
- Conversational AI chatbot
- Visual automated workflows
- RAG knowledge base
- Automatic ticket creation
ConnectWise integration and intelligent ticket validation. Optimize your billing and processes.
- Automatic ticket validation
- Intelligent billing analysis
- ConnectWise synchronization
- Configurable validation rules
Everything your MSP needs
A complete platform with visual and intelligent tools for every aspect of your business
Enhanced security
AES-256 encryption, multi-tenant isolation, and MFA authentication to protect every piece of data.
Conversational AI
Intelligent chatbot that answers your clients 24/7 with responses based on your documentation.
Visual workflows
Create complex automations by dragging and dropping nodes. No coding required.
Intelligent search
Instantly find any document, password, or client information with AI-powered search.
ConnectWise sync
Automatic bidirectional synchronization of your tickets, contacts, and companies.
Custom portal
Customize the client experience with your logo, colors, and branding across all portals.
How it works
Get operational in 3 simple steps
Connect your tools
Link your ConnectWise Manage in a few clicks. Your data syncs automatically.
Set up your environment
Import your documentation, configure your AI agents and customize your workflows.
Automate and document
Let AI answer your clients, validate your tickets and keep your documentation up to date.
Our products
Choose the tools that fit your MSP. Each product can be used independently.
SmartDoc
Intelligent documentation and password management for MSPs
14-day free trial — 5 seats minimum
- Encrypted password management
- Centralized documentation
- AI-powered search
- Asset inventory
- ConnectWise integration
- Secure sharing with expiration
SmartBotEarly access
AI chatbot with automated workflows for client support
Custom pricing based on your needs
- Multilingual AI chatbot
- Visual drag & drop workflows
- RAG knowledge base
- Automatic ticket creation
- Windows desktop client
- Customizable client portal
What MSPs are saying
Teams like yours trust MSPSmart
“SmartDoc transformed how we manage documentation. We find everything in seconds instead of searching for minutes.”
Marc-Andre L.
Technical Director — TechnoServ Solutions
“The ConnectWise integration is flawless. Automatic synchronization saves us hours every week.”
Sophie B.
Owner — InfoGestion Plus
“The AI chatbot significantly reduced our level 1 tickets. Our technicians can finally focus on real problems.”
Jean-Philippe R.
Operations Manager — ProactiveIT
Frequently asked questions
Ready to transform your MSP?
Join the MSPs automating their documentation and support with MSPSmart.